Subject: New Reply Received - escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 10:33:07 +0000 (UTC)

Hi Juhi Goel,  The customer has responded to the ticket.  escalation  Ticket comment <div>Hi! </div>
<div><br></div>
<div>Any update on this? It’s almost a week about this inquiry, and have not received any feedback!</div>
<div><br></div>
<div>Regards, </div>
<div>Maricel<br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>Begin forwarded message:<br><br>
</div>
<blockquote><div dir="ltr"><b></b></div></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: maricel francisco &lt;[email-masked]&gt;<br><b>Date:</b> 20 February 2021 at 10:29:57 AM GST<br><b>To:</b> Babyshop &lt;[email-masked]&gt;<br><b>Subject:</b> <b>Re: [#2115488] - escalation</b><br><br>
</div>
<blockquote><div dir="ltr">Any update on this? So I can cancel it and just place for a new orders.<div><br></div>
<div>Thanks <br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote>On 17 Feb 2021, at 4:18 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
</blockquote>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Maricel,<br><br>
</div></div>
<div dir="ltr">Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.<br><br>We have forwarded your delay Click and collect order issue to our store team. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div>

	

</div>
</div></blockquote>
</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2115488