Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 23 Feb 2021 09:37:51 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear Support Team, I’d to exchange the item from size 10 to size 8. 
kindly confirm request.

Sent from Yahoo Mail for iPhone

On Friday, February 19, 2021, 3:17 PM, Splash Fashions <[email-masked]> wrote:

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We’ve received your return request.

Hi Leazyl Siacor, thank you for getting in touch with us. Here’s how your return 1000547361 for order 9636523006 will work.Our delivery partner will pick up your return in around 3-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Solid High-Rise Skinny Fit Leggings with Elasticated Waistband  |
| Color: Black |
|  Size: 10  |
| Quantity: 1 |

  |  AED 45.95  |

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|  Total | AED 45.95  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2125088