Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Feb 2021 21:44:00 +0000 (UTC)

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"> Hi maam/sir thank you for responding to my complain.How can i exchange the item and change size? </div>
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<div>On Mon, 22 Feb 2021, 5:58 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Rose,<br><br>
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<div dir="ltr">Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br><br>We request you to please specify which item you have received a wrong item along with its price so we can further assist you.<br><br>We would also request you to provide us some snapshots of the wrong item you received.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2125944