Subject: Ticket Assigned - Escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 22 Feb 2021 11:31:04 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Escalation User                    Want to know return and exchange policy for shoes?           03:23 PM, 22nd Feb                   Juhi                   Kindly share your order number.           03:25 PM, 22nd Feb                     User                    no order           03:25 PM, 22nd Feb                     User                    want to know before purchase           03:25 PM, 22nd Feb                     User                    https://www.shoemartstores.com/ae/en/Men/Footwear/Shoes/Men%27s-Sports-Shoes/SHOEMART-Kappa-Panelled-Walking-Shoes-with-Lace-Up-Closure/p/SHO19AF011Mgrey           03:26 PM, 22nd Feb                     User                    if will buy this shoes then what is your return or exchange policy?           03:26 PM, 22nd Feb                   Juhi                   If you have sizing issue that it can be exchanged at the store.\          
  03:29 PM, 22nd Feb                     User                    and if and what about return           03:29 PM, 22nd Feb                   Juhi                   Return and refund is possible within 14 days from the dat of delivery of the order.           03:29 PM, 22nd Feb                     User                    okay           03:30 PM, 22nd Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:30 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2139427