Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Feb 2021 08:25:07 +0000 (UTC)

Hi Juhi Goel,  The customer has responded to the ticket.  Shukran  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId803c7a9f-b70e-4aac-bb52-ca06edd4a3c6" class="inline-image-global inlined-image-cid-803c7a9f-b70e-4aac-bb52-ca06edd4a3c6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5NDc1Njk0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._4ji4OLb0zVdUqOQcvxZ38jRsSqvc67-34FJcseZDAo" style="width:100%;max-width:800px"><br>
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<br>Hi,<div id="yMail_cursorElementTracker_1613981413046">First of all I am not in UAE .I am in Kuwait. My card should be for Kuwait. I have provided my phone number which starts with +(965) 51068742 first 3 digits is area code of Kuwait. I have tried to  link my card several times but it says card/number is in use. I am thinking this is some kind of fraud. I am buying here and you are giving my points to someone else. I have wasted lot of time in writing to you giving all details of my purchases but you have not resolved the problem.</div>
<div id="yMail_cursorElementTracker_1613981693897">Attaching screenshots.</div>
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<div id="yMail_cursorElementTracker_1613981862871">Pamela </div>
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<img id="ymail_attachmentId3da6458f-c787-4d14-919b-e80f7a0e1fc7" class="inline-image-global inlined-image-cid-3da6458f-c787-4d14-919b-e80f7a0e1fc7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5NDc1NjkzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HpzFydJUTELKgx587uxdfUn3_I2Mh3P-qqmpliYGhqM" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentId7155c220-591e-402d-be02-82e67bb3b328" class="inline-image-global inlined-image-cid-7155c220-591e-402d-be02-82e67bb3b328" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5NDc1Njk0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gM2x_n-9MJxPQ_pys_cWYSL3OU7ocTGJdCkk67lg_vs" style="width:100%;max-width:800px"><br>
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<div id="yMail_cursorElementTracker_1613981694101">Pamela </div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Feb 22, 2021 at 9:51 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5875394276"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Pamela,<br><br>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We regret to tell you that no shukran card is linked with your email id <a rel="noreferrer" target="_blank" href="mailto:[email-masked]">[email-masked]</a> , We request you to kindly contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at <a rel="noreferrer" target="_blank" href="mailto:[email-masked]" id="yMail_cursorElementTracker_1613981913408">[email-masked]</a> or kindly link your shukran card with your account.</div>
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<div dir="ltr">To link your Shukran card, please follow the below steps:<br> <br>1- Log in your account.<br>2- Go to My account &gt; Shukran &gt; Link your account here.<br>3- Follow the provided steps on the webpage<br> <br>After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.</div>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your friends,<br>The Support Team<br><br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2118125