Subject: Fwd: late collection 6242511054 & RP1124200005529
From: Seeta Seeta <[email-masked]>
To: JUHI GOEL <[email-masked]>
Date: Sun, 21 Feb 2021 23:45:10 -0700 (MST)

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" <[email-masked]> 
To: "bm olmjeddah" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Meer Ali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Mohd. Jamal Akhtar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 21 February, 2021 22:03:13 
Subject: RE: late collection 6242511054 & RP1124200005529 

[ mailto:[email-masked] | @seeta.seeta ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] Correct ticket is 1794999 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Akshay Berry <[email-masked]> 
Sent: Sunday, February 21, 2021 2:25 PM 
To: Bm Olmjeddah <[email-masked]>; Apoorv Joshi <[email-masked]>; Meer Ali <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]> 
Cc: Mohd. Jamal Akhtar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: late collection 6242511054 & RP1124200005529 

Hi [ mailto:[email-masked] | 
@seeta.seeta ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] , 

Please reply on ticket# 1931308 as per the courier team remarks and as the customer for correct contact details. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 21, 2021 2:06 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

Dear All, 

We sent driver so many times for the Pick up of concern RVP but still not picked up because customer is not responding to any calls on his/her given mobile No. 

Kindly cross check the given Mobile No. is correct or not..? if the Contact no. is not belongs to the same customer then Provide the correct and valid Contact details to get pick up ASAP. 

Customer Contact Number: 0591777739 

Thanks 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 21, 2021 9:32 AM 
To: Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

[ mailto:[email-masked] | @Bm Olmjeddah ] [ mailto:[email-masked] | 
@Meer Ali ] 

This is still not collected and customer is following up on this. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 18, 2021 3:59 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

Sure. 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 18, 2021 2:57 PM 
To: Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

Thank you [ mailto:[email-masked] | 
@Bm Olmjeddah ] ! 

Ensure this is completed today. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 18, 2021 3:51 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

Dear All, 

Mentioned RVP OFP done today. 

Find the below Screenshot. 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 17, 2021 6:07 PM 
To: Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

Hi [ mailto:[email-masked] | 
@Bm Olmjeddah ] , 

RP1124200005529 

Please ensure to get it collected tomorrow as this is pending since November 2020. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 17, 2021 3:14 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

Dear Team, 

Kindly provide RVP No. for Order # 6242511054 

Thanks 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 17, 2021 11:34 AM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

[ mailto:[email-masked] | @Bm Olmjeddah ] [ mailto:[email-masked] | 
@Meer Ali ] Please update. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Shoeb Khan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 17, 2021 12:32 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

Dear team, 

The below mention RVP shipment belong to Jeddah . 

Bikram 

Olm Dammam 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 17, 2021 10:51 AM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] >; Shoeb Khan < [ mailto:[email-masked] | [email-masked] ] >; Meer Ali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

[ mailto:[email-masked] | @Meer Ali ] Please update if this is done? 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Akshay Berry 
Sent: Saturday, February 13, 2021 3:34 PM 
To: 'Apoorv Joshi' < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] >; Shoeb Khan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: 'Fauzan Ahmad, Musalman' < [ mailto:[email-masked] | [email-masked] ] >; 'Shakeeb Arsalan' < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; 'Yahya' < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

Hi [ mailto:[email-masked] | 
@Shoeb Khan ] , 

This is still not done. 

Please arrange asap. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Akshay Berry 
Sent: Wednesday, January 20, 2021 6:58 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] >; Shoeb Khan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection 6242511054 & RP1124200005529 

[ mailto:[email-masked] | @Bm Olmjeddah ] [ mailto:[email-masked] | 
@Shoeb Khan ] Could you please speed up the collection. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, January 20, 2021 1:50 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Bm Olmjeddah < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Awad MohammedGaily < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Yahya < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: late collection 6242511054 & RP1124200005529 

External email sender, please take precaution. 

Hi Team, 

Please assist in arranging the collection on the below case. Case pending since Nov 2020. customer details are as follows: 

Address: Prince Street, Next to Al-Rahman Mosque, Al-Harazat District, Jeddah 

Contact Number: 0591777739 

Thank you for your help! 

Regards, 

Apoorv 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bm Olmjeddah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Awad MohammedGaily" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd. Jamal Akhtar" < [ mailto:[email-masked] | [email-masked] ] >, "Yahya" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 31, 2020 3:29:59 AM 
Subject: Re: late collection 6242511054 & RP1124200005529 

Hi Team, 

With reference to order # RP1124200005529 

Tracking ID: 6242511054 

The return request was created on Nov 15, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Reattempt request has been done on the system. 

Regards, 

Fauzan 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bm Olmjeddah" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Awad MohammedGaily" < [ mailto:[email-masked] | [email-masked] ] >, "jamal akhtar" < [ mailto:[email-masked] | [email-masked] ] >, "ramesh gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Hemyar Nasser" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 13 December, 2020 19:19:19 
Subject: Re: late collection 6242511054 & RP1124200005529 

Hi Team. 

Please check and assist regarding the following concern. 
the customer is chasing us. 

Regards 
shakeeb 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 7, 2020 4:35:55 PM 
Subject: late collection case ID: 1794999 

Problem Statement: late collection 

Order Date : Nov 15, 2020 

Order ID: 6242511054 

return tracking ID : RP1124200005529 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Nov 15, 2020with the order id 6242511054, and he raised return request but the item has not been collected yet. 

please do needful. 

regards 

ammar asif 

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