Subject: New Reply Received - return request #9619251081 pending from 2 months
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 09:55:41 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  return request #9619251081 pending from 2 months  Ticket comment <div dir="ltr">Dear Team,<div><br></div>
<div>I am extremely frustrated with this kind of response from your side.</div>
<div>Made several calls, sending email to collect the return items but still nothing positive from your side.</div>
<div><br></div>
<div>Can you check again why the item is not collected till now. I have been chasing this issue for the last two months.</div>
<div>If you are able to collect the item,then please arrange to refund the amount .</div>
<div><br></div>
<div>Thanks and Regards</div>
<div>Gaurav</div>
<div>0563562074</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jan 27, 2021 at 3:18 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Gaurav,<br><br>
</div></div>
<div dir="ltr">
<div dir="ltr">Thank you for your response.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that our courier team will contact you within 3-5 working days to schedule the pickup of the returned items.</div>
<div dir="ltr"><br></div>
<div dir="ltr">If the courier team does not contact you in this time period do not hesitate to write us back, we will be happy to help you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br><br><br>
</div>
</div>
</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2025160