Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 11:20:26 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    My order was delivered without my knowledge           02:58 PM, 02nd Feb                     User                    no one called me           02:58 PM, 02nd Feb                     User                    but I got notification that it was delivered           02:58 PM, 02nd Feb                   Juhi                   Hi, Thank you for contacting us.My name is Juhi. How may I help you?           02:59 PM, 02nd Feb                     User                    My order was delivered without my knowledge           02:59 PM, 02nd Feb                     User                    No one called me           03:00 PM, 02nd Feb                     User                    but I am notified it was delivered           03:00 PM, 02nd Feb                     User                    Hello           03:01 PM, 02nd Feb                     User                    hello           03:02 PM, 02nd Feb                   Juhi                   we regret the inconvenience           03:02 PM, 02nd Feb                     User                    can you ask the person who delivered to call me           03:03 PM, 02nd Feb                   Juhi                   We have taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.           03:03 PM, 02nd Feb                     User                    So they can tell me who they delivered to           03:03 PM, 02nd Feb                     User                    i am not giving feedback           03:03 PM, 02nd Feb                     User                    I want to know where my order is delivered to           03:04 PM, 02nd Feb                   Juhi                   Kindly share your order number           03:05 PM, 02nd Feb                     User                    It’s the one that was placed yesterday           03:08 PM, 02nd Feb                     User                    you can see against my number           03:08 PM, 02nd Feb                     User                    0501229623           03:08 PM, 02nd Feb                   Juhi                   we regret the inconvenience but kindly share your order number           03:09 PM, 02nd Feb                   Juhi                   or you can also share your registered email id           03:09 PM, 02nd Feb                     User                    [email-masked]           03:10 PM, 02nd Feb                     User                    9632614465 is the order number           03:11 PM, 02nd Feb                     User                    I need to know where it has been delivered to           03:11 PM, 02nd Feb                     User                    because no one called me           03:11 PM, 02nd Feb                   Juhi                   kindly allow us some time to check           03:11 PM, 02nd Feb                   Juhi                   As per our system it is showing delivered           03:12 PM, 02nd Feb                   Juhi                   We would like to inform you that our courier agent had called on +971501229623  before the delivery of the order.           03:14 PM, 02nd Feb                     User                    No I have not recieved any call           03:15 PM, 02nd Feb                     User                    you want me to send you my call log statement for today??           03:15 PM, 02nd Feb                     User                    he / she has not called me           03:15 PM, 02nd Feb                   Juhi                   No, Thank you.           03:15 PM, 02nd Feb                     User                    why would I say otherwise???           03:15 PM, 02nd Feb                   Juhi                   We sincerely apologize for the inconvenience caused to you.  We have forwarded your issue to our courier team. Once we will get any update we will get back to you.           03:16 PM, 02nd Feb                     User                    Can you please call me because I don’t know where my order is           03:16 PM, 02nd Feb                     User                    I’m at work           03:16 PM, 02nd Feb                     User                    I don’t know where they delivered this to           03:17 PM, 02nd Feb                   Juhi                   We will reply you back on your registered email id once we will hear back from them.           03:17 PM, 02nd Feb                     User                    i need a callback today please           03:17 PM, 02nd Feb                   Juhi                   We request you to allow us some time.           03:17 PM, 02nd Feb                   Juhi                   we can not call you but will get back to you via email.           03:18 PM, 02nd Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:20 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2048071