Subject: Ticket Assigned - Conversation with dana
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 10:59:01 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dana dana                    Hello           08:11 PM, 28th Jan                   Bot                   Hi again!           08:11 PM, 28th Jan                   Bot                   Please enter your name.           08:11 PM, 28th Jan                     dana                    Dana           08:11 PM, 28th Jan                   Bot                   Hi Dana,what do you need help with?           08:11 PM, 28th Jan                     dana                    Returns process           08:11 PM, 28th Jan                   Bot                   Please choose your location           08:11 PM, 28th Jan                     dana                    Kuwait           08:11 PM, 28th Jan                   Bot                    Want to return something? You can do it in 3 easy ways.     1. Return to a store, for faster returns.  2. Request a return online from your account.
   3. Call customer care for a pick-up.     We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            08:11 PM, 28th Jan                   Bot                   Was I helpful?           08:11 PM, 28th Jan                     dana                    No           08:11 PM, 28th Jan                   Bot                   Would you still like to connect with an agent?           08:11 PM, 28th Jan                     dana                    Yes           08:11 PM, 28th Jan                   Bot                   Please enter your email           08:11 PM, 28th Jan                     dana                    [email-masked]           08:12 PM, 28th Jan                   Bot                   Please enter your number           08:12 PM, 28th Jan                     dana                    65718117           08:12 PM, 28th Jan                   Bot                   Please wait while we transfer you
  to an agent           08:12 PM, 28th Jan                   Juhi                   Hi, Thank you for contacting us.My name is Juhi. How may I help you?           02:54 PM, 02nd Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           02:56 PM, 02nd Feb                   Juhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:58 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2047968