Subject: RE: Proof of delivery 9625122036
From: Dipesh Regmi <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Faraz Lohani <[email-masked]>, Escalations Dxbteam <[email-masked]>, Vaibhav Ohri <[email-masked]>, Ashish Karini <[email-masked]>, Aji Chacko <[email-masked]>, JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Mon, 1 Feb 2021 08:51:29 +0000

Hi Jessie,

Please check with customer as we have send the product as we received, I might thing there is different issue with customer like missing item case.

Best Regards,
Dipesh Regmi
+971-526246726

From: Dipesh Regmi
Sent: Monday, February 1, 2021 12:21 PM
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>
Cc: Faraz Lohani <[email-masked]>; Escalations Dxbteam <[email-masked]>; Vaibhav Ohri <[email-masked]>; Ashish Karini <[email-masked]>; Aji Chacko <[email-masked]>; JUHI GOEL <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: RE: Proof of delivery 9625122036

Hi Jessie,

Please find below delivered POD.

Best Regards,
Dipesh Regmi
+971-526246726

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 31, 2021 8:56 PM
To: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Cc: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of delivery 9625122036
Importance: High

@Dipesh Regmi<mailto:[email-masked]>

Can you please provide the POD?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 30, 2021 7:33 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Proof of delivery 9625122036

Hi Jessie,

The order got delivered today @30-Jan as mentioned below AWB.

Best Regards,
Dipesh Regmi
+971-526246726

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 30, 2021 4:13 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: Proof of delivery 9625122036

External email sender, please take precaution.
Hi Jessie,

As per Dipesh the tracking number shared is different from what was assigned to the order and as per their response they have not received the items. Please advise how should we proceed with this.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>
To: "Faraz Lohani" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>, "Aji Chacko" <[email-masked]<mailto:[email-masked]>>
Cc: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 27, 2021 9:45:37 PM
Subject: RE: Proof of delivery 9625122036

Hi Faraz,

Already informed to Conloc team that the shipment is not received at OLM till date.

9625122036 – FP010821000508

Best Regards,
Dipesh Regmi
+971-526246726

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 27, 2021 8:09 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>
Cc: JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of delivery 9625122036

Please be informed the delivery date as per the system is 30th December 2020

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

From: Faraz Lohani
Sent: Wednesday, January 27, 2021 8:04 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>
Cc: JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of delivery 9625122036

Hi @Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]> @Ashish Karini<mailto:[email-masked]>,

Please assist in getting the POD for the above mentioned order number as the customer claiming nor received and it shows delivered as per the system on 3th December 2020.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 27, 2021 6:25 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of delivery 9625122036
Importance: High

@Faraz Lohani<mailto:[email-masked]>

Please check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 26, 2021 8:22 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: Proof of delivery 9625122036

External email sender, please take precaution.
Hi Team,

Please assist in getting the POD on the below case. As per tracking order delivered on Dec 30, 2020 but customer denying receiving the order. Not getting response from LMG.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 26, 2021 5:17:22 PM
Subject: Proof of delivery 9625122036

Hi Team,

Assistance Required: Need urgent ​proof of delivery

Order Date : 9625122036
Order ID: Dec 29, 2020
Tracking ID: FP122920000743

Issue Description: Order has been Delivered but not received by the customer

Please provide the proof of delivery.

Regards,
Juhi

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com