Subject: Ticket Assigned -
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 03:58:45 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.   Dear max..
I have not collected my shipment yet...
I need to go and do . tomorrow..

I don't understand how come I received the received email...

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2041674