Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 09:45:26 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you for your response.<div dir="auto">Here are the pictures of this defected bag. The lock of the bag is damaged and missing. It would be really helpful if you return the item as soon as possible.</div>
<div dir="auto">Thankyou.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 31 Jan 2021, 8:35 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Tabinda,<br><br>We apologize for the inconvenience caused.<br><br>Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
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<div dir="ltr">​Kindly share the pictures of the damaged item as well as your order number so that we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188148811'>20210130_153556.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188148816'>20210130_153723.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188148817'>20210130_153603.jpg</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188148818'>20210130_153615.jpg</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188148819'>20210130_153548.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2038145