Subject: New Reply Received - Wrong item received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 08:44:58 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Wrong item received   Ticket comment <div>Hi, </div>
<div>
<br>
</div>
<div>I received wrong item for order 9631491594. It is supposed to be a 40 shades eyeshadow palette instead I received a small 16 shades palette. </div>
<div>
<br>
</div>
<div>Please take the wrong item back and send me the correct one. </div>
<div>
<br>
</div>
<div>Farhana </div>
<div>0502212977 </div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: farhana mohd harun<br>
<b>Sent:</b> Saturday, January 30, 2021 8:41 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Wrong item received 
</div>
<div> </div>

<div>Hi,
<div>
<br>
</div>
<div>I received a wrong item. I ordered NYX Escape Artist palette of 40 shades and I received a small NYX palette of 16 shades. </div>
<div>
<br>
</div>
<div>Please take the wrong item back and send me the correct item. </div>
<div>
<br>
</div>
<div>
<br>
</div>
<div>Farhana </div>
<div>0502212977</div>
</div>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188143515'>Screenshot_20210130_203803_com.landmarkgroup.lifestylegulf.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188143516'>Screenshot_20210130_203810_com.landmarkgroup.lifestylegulf.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188143517'>16120247823861479806362340149665.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2037454