Subject: Ticket Assigned - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 02:39:30 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product information Very unhappy with my most recent online shopping experience via the Babyshop app.

It is poor customer service to take payment for products and falsely advertise  items which are unavailable.

After 2 days of placing my order, Babyshop have informed that 2 of my items ordered which my 3 year old son had specifically chosen himself from your website, are no longer available and have been cancelled.

This is simply not good enough, not only have you not offered an alternative but you are now having to issue a refund back to my account after having already charged me for these items. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2037719