Subject: Ticket Assigned - Re: We’ve received your return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 10:58:42 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi All,
Could you please update on the refund of this below product. Order no is 9628587542.
Regards
Rexy Jacob

Sent from Yahoo Mail on Android 
 
  On Fri, Jan 22, 2021 at 10:28, Babyshop<[email-masked]> wrote:    
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Thank you for submitting your Click & Collect return request

Hi Rexy Jacob, you’re almost there! You can finish returning this product in a few easy steps:
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1. Update your pick-up address 
 
 Please enter it  here  so we know where to collect your items from. Your return cannot be processed without a pickup address. 
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2. Confirm your pick-up
 
Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.
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3. Hand over your return
 
Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.
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4. Receive your refund
    
   -  Your product will take 3-5 business days to reach our warehouse. 
   -  We'll take 1 business day to conduct a quality check. 
   -  Your refund will be issued in 2-7 business days after the quality check. 
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Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2029296