Subject: New Reply Received - Invoice
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 03:06:29 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Invoice  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Hi,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Please ignore the previous mail, the order number is 9620926339. Thanks.</span></div>
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<span lang="EN-US" style="font-size:12.0pt;color:black">Kind Regards,</span><span style="font-size:10.0pt;color:black"></span>
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<b><span style="font-size:14.0pt;color:black">LOUISE DALE PINEDA</span></b><span style="font-size:14.0pt;color:black"><br>
</span><b><span style="color:black">HR &amp; ADMIN ASSISTANT</span></b><span style="font-size:10.0pt"></span>
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<span style="color:black">Dubai Studio City, BS11<br>
P.O. Box 37504 - Dubai, UAE</span><span style="font-size:10.0pt"></span>
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<span style="color:black">M +971 56 504 5397<br>
T +971 4 425 3553<br>
F +971 4 425 3561</span><span style="font-size:10.0pt"></span>
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<a href="https://www.facebook.com/theprisme" rel="noreferrer"><span style="font-size:14.0pt;color:windowtext;text-decoration:none"><img width="22" height="22" style="width:.2291in;height:.2291in" id="_x0000_i1033" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NzMwMjEwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MdlnUOoKWUgIrspOGEnTMynRfQ80vkB0pnlghvXO61o" alt="FACEBOOK"></span></a><a href="https://www.instagram.com/the_prisme/" rel="noreferrer"><span style="font-size:14.0pt;color:windowtext;text-decoration:none"><img width="22" height="22" style="width:.2291in;height:.2291in" id="_x0000_i1032" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NzMwMjEwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qomDRRreGReIJvAmKYawrv7wKP-7U6wK-FTc9toxZXs" alt="INSTAGRAM"></span></a><a href="https://www.linkedin.com/company/prisme-international/" rel="noreferrer"><span style="font-size:14.0pt;color:windowtext;text-decoration:none"><img width="22" height="22" style="width:.2291in;height:.2291in" id="_x0000_i1031" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NzMwMjEwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UE44QEJElFZEYJyOKQ_n09A4xV2-k3gkorGmwsN6pQY" alt="A close up of a logo

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<span style="font-size:9.0pt;color:black">The content of this email including any attachments are exclusively intended for the addressee(s) only and may contain privileged and/or confidential information. Access
 to this email by anyone else is unauthorized  If you are not the addressee and/or you believe you have received this email in error, it may be unlawful for you to read, copy, distribute, disseminate, forward or print this email and any form of disclosure,
 modification and/or publication is strictly prohibited. Please contact the sender by return email and subsequently delete this email and any copies from your computer system, any information contained herewith shall be subject to the terms and conditions of
 the appropriate client contract, if so applicable. Any views or opinions expressed are solely those of the author and do not necessarily represent those of PRISME.</span><span style="font-size:10.0pt"></span>
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<div>From: <span style="font-size:12.0pt;color:black">Louise Dale Pineda &lt;[email-masked]&gt;<br>
<b>Date: </b>Thursday, 28 January 2021 at 10:58 AM<br>
<b>To: </b>Max &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#2025680] - Invoice</span>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Hi,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Can’t seem to find the email with the order number, is there any other way for you to track the order and resend the invoice?</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Thanks.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black">Kind Regards,</span></div>
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<b><span style="font-size:14.0pt;color:black">LOUISE DALE PINEDA</span></b><span style="font-size:14.0pt;color:black"><br>
</span><b><span style="color:black">HR &amp; ADMIN ASSISTANT</span></b>
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<div class="MsoNormal"><span style="color:black">Dubai Studio City, BS11<br>
P.O. Box 37504 - Dubai, UAE</span></div>
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<div class="MsoNormal"><span style="color:black">M +971 56 504 5397<br>
T +971 4 425 3553<br>
F +971 4 425 3561</span></div>
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<a href="https://www.facebook.com/theprisme" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><span style="font-size:14.0pt"><img width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NzMwMjEwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PMwe8FbwVFsyNXveH60j_GgicC4ko0AeOiJaItQOZoM" alt="FACEBOOK"></span></span></a><a href="https://www.instagram.com/the_prisme/" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><span style="font-size:14.0pt"><img width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NzMwMjExMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.NjmNT7IIQnNGPWYnEUA5eVFvOrMXR70mHdtIKcJ-_ek" alt="INSTAGRAM"></span></span></a><a href="https://www.linkedin.com/company/prisme-international/" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><span style="font-size:14.0pt"><img width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NzMwMjExMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mcPQgj7OLqSDQSpM_AKKAqAGwRxU-MymxLz9wce3rPE" alt="A close up of a logo

Description automatically generated"></span></span></a><a href="https://vimeo.com/prismers" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><span style="font-size:14.0pt"><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NzMwMjExMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1a2Ztmr2Tah1G7hczwPlOWbqHpFk5eBGBvNER4XK91M" alt="VIMEO"></span></span></a>
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<div class="MsoNormal" style="text-align:justify"><span style="font-size:9.0pt;color:black">The content of this email including any attachments are exclusively intended for the addressee(s) only and may contain privileged and/or confidential information. Access
 to this email by anyone else is unauthorized  If you are not the addressee and/or you believe you have received this email in error, it may be unlawful for you to read, copy, distribute, disseminate, forward or print this email and any form of disclosure,
 modification and/or publication is strictly prohibited. Please contact the sender by return email and subsequently delete this email and any copies from your computer system, any information contained herewith shall be subject to the terms and conditions of
 the appropriate client contract, if so applicable. Any views or opinions expressed are solely those of the author and do not necessarily represent those of PRISME.</span></div>
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<b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Max &lt;[email-masked]&gt;<br>
<b>Reply-To: </b>Max &lt;[email-masked]&gt;<br>
<b>Date: </b>Wednesday, 27 January 2021 at 7:07 PM<br>
<b>To: </b>Louise Dale Pineda &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#2025680] - Invoice</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Louise,<br>
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Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to provide us your order number so that we can further assist you.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2025680:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2025680