Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 12:31:05 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Country uae...</div>
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<div>On Wed, 27 Jan 2021, 4:27 pm fam fam, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I tried using app from another phon also..also with other items....still no click and collect option se3n</div>
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<div dir="ltr" class="gmail_attr">On Wed, 27 Jan 2021, 9:37 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Femin,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>We would like to inform you that we do not provide click and collect option on few items, this might be the reason that you are not getting the click and collect office.<br><br>Kindly check with some other items, If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>1. Screenshot Of The Issue(If Possible)<br>2. App Version/Browser Version<br>3. Android/iOS Version or Browser name<br>4. Registered email address<br>5. Country of access<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br> <br>Your Friends,<br>The Support Team</div></div></div>

	

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043187053099'>Screenshot_20210127-163013_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2024778