Subject: New Reply Received - Refund issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 11:24:11 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Refund issue  Ticket comment <div dir="auto">Thank you for your response. Hoping my issue get resolved soon. </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 27 Jan 2021 at 1:54 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Zeenat,<br><br>Thank you for contacting us.<br><br>We would like to inform you that your product reached our warehouse on 27 Jan, 2021 and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid with gift card will be refunded back to your my credit wallet SAR 200 in 24 hours and SAR 36.00 will be refunded back to your original payment method within 2 - 15 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2025741