Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 09:05:29 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">I have checked my account balance and there was no refund made to my account by you. Can you please check again if the refund has been processed successfully? </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jan 27, 2021, 11:25 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Batool,</div></div>
<div dir="ltr"><div dir="ltr">
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>Thank you for your patience.</div>
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>We would like to inform you that we have process the refund on <span id="m_2157713486997977372OBJ_PREFIX_DWT299_com_zimbra_date" style="color:rgb(0,90,149)" dir="ltr">7th Dec, 2020.</span>
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<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div dir="ltr">The amount you paid online SAR 135.00 has been refunded back to your bank account already.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Kindly contact your bank once with the transaction id 169999990032120086. However if you still believe you have not received it kindly share your bank statement from 7th Dec 2020 till 25 Dec 2020.</div>
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2025206