Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 07:52:17 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">
<div>DEAR ,</div>
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<div dir="auto">This is not the first time.</div>
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<div dir="auto">Why they didnt inform through message or call or email, this way is not acceptable.</div>
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<div dir="auto">How do u expect me to order again? Dont you know that if a customer is placing an order it means it has an offer.</div>
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<div dir="auto">Thanks<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 27 Jan 2021, 11:47 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Kannan,<br><br>Thank you for contacting us.</div>
<div><br></div>
<div dir="ltr">The courier arrived the the collection point on 18th Jan, 2021 and was there for 5 days so that it could be collected.</div>
<div><br></div>
<div dir="ltr">The courier has now sent the items back to the warehouse and the refund will be credited to you. </div>
<div dir="ltr">​</div>
<div dir="ltr">Now, we would request you to order these items again from our website.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2021266