Subject: Re: Order Status Update 8221700385
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: JUHI GOEL <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, malik ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Tue, 26 Jan 2021 09:25:34 -0700 (MST)

Hi Team, 

Please assist in getting the order status updated for the below case. As per Fareye order is showing delivered on Dec 13 07:38 PM, as per hybris order status is still showing Shipped. 

Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, January 19, 2021 12:02:50 PM 
Subject: Order Status Update 8221700385 

Hi Team, 

Order No. : 8221700385 
Tracking ID : FC1212200002357 

As per Far Eye the order has been delivered on 13th Dec, 2021, however on hybris the status is still SHIPPED. 

Kindly update it so that customer can receive his shukran points. 

Regards, 
Juhi