Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 13:10:52 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dear max</div>
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<div id="yMail_cursorElementTracker_1611666541863">Please note my cousin did not receive and we she open the door, the package is outside our door. What if somebody took it from there? Why they did not doorbell and wait for somebody to receive the parcel? </div>
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<div id="yMail_cursorElementTracker_1611666588892">As per delivery it was delivered 10:55am but my cousin went out and found the parcel around 12pm today. </div>
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<div id="yMail_cursorElementTracker_1611666615654">This is not right! </div>
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<div id="yMail_cursorElementTracker_1611666619801">Russell<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jan 26, 2021 at 17:07, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6021323995"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Russell,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We would like to inform you that the order has been delivered from our side. Kindly check with your family members or neighbours.</div>
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<div dir="ltr">However if you still feel you have not received it, revert us back so that we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2021888