Subject: Re: Re: Reference ID 46404351991 ( 6247638502 )
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 07:28:35 +0000

Dear Juhi,     Below mentioned is the collection reference for the shared AWB.     A261FD3       As of now, we are proceeding with the ticket # 195469 closure. Should you need any further information, please do not hesitate to contact us at [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.             An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident. You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/8254b20e3070fea39a8d4b059f88c16bff7496ec148c9010d78c304fe55c43d0 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.       Thanks and Regards,     Saurabh Deo, Technical Engineer  FarEye - Enabling Digital Logistics      Call: +91 7065956595                     
                           
                            On
                            Tue, 26 Jan at 12:47 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:

 
  
  Hi Team, 
  Kindly provide the Reference ID for AWB 46404351991 and order no. 6247638502. 
  Thanks for your help. 
  Regards, 
 Juhi