Subject: New Reply Received - Fw: ﻿ Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 11:08:22 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Fw: 	Your Click & Collect order is confirmed!  Ticket comment <div class="ydp549629bayahoo-style-wrap" style="font-family: times new roman, new york, times, serif; font-size: 16px">
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<span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif">Dear Team,</span><div id="ydpda1973bfyiv4694393807yMail_cursorElementTracker_1611384550224" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif"><br></div>
<div id="ydpda1973bfyiv4694393807yMail_cursorElementTracker_1611384550401" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif">Lets understand we spend lot of time to select products and ultimately it comes as damage. I did experienced many time.</div>
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<div id="ydpda1973bfyiv4694393807yMail_cursorElementTracker_1611384592123" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif">Yesterday during in store shopping many product are damaged and also pricing at floor and cash counter always differ and need to come empty handed.</div>
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<div id="ydpda1973bfyiv4694393807yMail_cursorElementTracker_1611384636262" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif">Best Regards, </div>
<div id="ydpda1973bfyiv4694393807yMail_cursorElementTracker_1611384640692" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif"><br></div>
<div id="ydpda1973bfyiv4694393807yMail_cursorElementTracker_1611384640843" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif">Kuldeep Mehta.</div>
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<div>On Monday, 25 January, 2021, 02:23:10 pm GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div class="ydpc9b6d58fyiv5614224616yqt1317095441" id="ydpc9b6d58fyiv5614224616yqtfd27385">Hi Kuldeep,</div>
<br><br><br>We apologies for the inconvenience caused.<br><br>We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations.</div></div>
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<div dir="ltr">We have refunded you for Oyster Shell Shaped Hair Clamp on 23rd Jan, 2021.</div>
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<div dir="ltr">The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br>
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<div dir="ltr">​Again, please accept our sincere apologies for this.<br><br>Hope we are able to meet your expectations.<br><br>Your friends,<br>The Support Team<br><br><br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1996522