Subject: Re: Reference id 46404173115 ( 6253826965)
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jan 2021 10:36:35 +0000

Dear Fauzan,     Please find the collection reference below.     "A25D1A0"       As of now, we are proceeding with the ticket # 195276 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/165bcae5f9a0d19735891e6978dc74591500c7eb9aef46f96d1912e7714e0c0d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Mon, 25 Jan at  3:53 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Fauzan, 

Thanks for contacting FarEye!! We have received your concern regarding collection reference number. We are working on the same and will update you soon.  

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/165bcae5f9a0d19735891e6978dc74591500c7eb9aef46f96d1912e7714e0c0d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 

Rajveer Srivastava Technical Engineer | FarEye

   
  
Call: +91 70-6595-6595 
 || www.getfareye.com 

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                            On
                            Mon, 25 Jan at  3:41 PM
                            ,  Fauzan Ahmad . Musalman <[email-masked]>  wrote:
                             
 Hi Team, 
   
 with reference to order #6253826965
 
 AWB: 46404173115

 Kindly assist us to get the collection reference for the above AWB. 
   
 Regards, 
 Fauzan 

 
From: "JUHI GOEL" <[email-masked]> To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Monday, January 25, 2021 3:29:53 PM Subject: Reference id 46404173115 ( 6253826965) 

  
 Please take a look at ticket #1886386 
  Hi Team, 
  Kindly provide the collection reference id for order number 6253826965, Tracking Id 46404173115. 
  Thanks for your help. 
  Regards, 
 Juhi