Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 09:59:30 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Collection cancelled as customer’s mobile is always switched off.</div>
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<div class="MsoNormal">Please provide an alternate contact number. </div>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:9.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Best Regards
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT Executive
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>aramex.com</span><span style="font-size:9.0pt;color:#1F497D"></span>
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<span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>For a greener planet, please don</span><span style="font-size:8.0pt;font-family:SimSun;color:#8AB131">’</span><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>t
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Shahazad Kallittavalappil <br>
<b>Sent:</b> Monday, January 25, 2021 12:29 PM<br>
<b>To:</b> Abdulrahman Mohamad (SA) &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; ALL DXB DOM - Banks e-Commerce &lt;[email-masked]&gt;; Vijesh Chirakkal &lt;[email-masked]&gt;; Shirin Suseelan &lt;[email-masked]&gt;; Tanveer Sawant &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> RE: [#2017673] - Re: We’ve received your return request.</div>
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<span style='font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:gray'>Regards,</span><span style="font-size:10.0pt;color:gray"></span>
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-IN'>Shahazad</span></b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:blue;mso-fareast-language:EN-IN'></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F3864;mso-fareast-language:EN-IN'>E Commerce Operations</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:red'>aramex International LLC</span></b></div>
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<div class="MsoNormal"><span style="color:#00B050">For a <b><u>Greener Planet</u></b>, please don’t print this email unless necessary<u></u></span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, January 25, 2021 1:13 PM<br>
<b>To:</b> ALL DXB DOM - Banks e-Commerce &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shahazad Kallittavalappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vijesh Chirakkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Shirin Suseelan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tanveer Sawant &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#2017673] - Re: We’ve received your return request.</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2017673&amp;data=04%7C01%7CShahazad%40aramex.com%7Ce698997af7ba459f5a0608d8c1115c9c%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637471627605964811%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=cMmDg4aYXfE8%2Fb2s%2FPjOZro3sMJUAFjWdo6ajx6jx9A%3D&amp;reserved=0" rel="noreferrer">
#2017673</a> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late collection<br>
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#9613247358, Placed On 11/10/20 AWB: 46050335074<br>
#9621417521, Placed On 12/11/20 AWB: 46050335155<br>
#9626790661, Placed On 1/6/21 AWB: 46050335262<br>
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Assistance Required: Need urgent collection<br>
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Please collect the item on priority.<br>
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Regards,<br>
Juhi</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">2017673:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2017673