Subject: RE: damage item 8207437310
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: JUHI GOEL <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sun, 24 Jan 2021 17:47:02 +0000

@Akshay Berry<mailto:[email-masked]>

Can we please call this customer tomorrow?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, January 24, 2021 7:43 PM
To: Escalations Dxbteam <[email-masked]>
Cc: JUHI GOEL <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: damage item 8207437310

External email sender, please take precaution.
Hi Team,

Please assist in arranging the call back for the customer on the below case as per their request, contact number: +96592233614

Thank you for your help!

Regards,
Apoorv

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 24, 2021 1:40:04 PM
Subject: damage item 8207437310

Hi Team,

Order No. 8207437310
Order Date: Oct 10, 2020

The customer has received a damage item 162037441 - - Juniors Apricot Swing Bed with Detachable Tray and does not want a refund however asking us to arrange him a call back from our manager.

Kindly look into the matter.

Thanks for your help!

Regards,
Juhi

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