Subject: Re: damage item 8207437310
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: JUHI GOEL <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>
Date: Sun, 24 Jan 2021 08:42:38 -0700 (MST)

Hi Team, 

Please assist in arranging the call back for the customer on the below case as per their request, contact number: +96592233614 

Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, January 24, 2021 1:40:04 PM 
Subject: damage item 8207437310 

Hi Team, 

Order No. 8207437310 
Order Date: Oct 10, 2020 

The customer has received a damage item 162037441 - - Juniors Apricot Swing Bed with Detachable Tray and does not want a refund however asking us to arrange him a call back from our manager. 

Kindly look into the matter. 

Thanks for your help! 

Regards, 
Juhi