Subject: New Reply Received - Refund of exchange online shipment
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 16:39:53 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Refund of exchange online shipment  Ticket comment <div dir="auto">Still I didn’t receive any reply </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 17 Jan 2021 at 7:53 pm Ashraf Omar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<span style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px;border-color:rgb(49,49,49)">Good evening dear</span><div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px;border-color:rgb(49,49,49)">I received two packs of boxers with size L which according to site size scale from 34 to 36</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px;border-color:rgb(49,49,49)">But actually those are too large more than 36</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px;border-color:rgb(49,49,49)">I didn’t use those and a I asked for change or refund through Centrepoint store they told me that blocked on the system and must send email to refund or change </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px;border-color:rgb(49,49,49)">Number of shipment is <span style="font-family:Helvetica,Arial,sans-serif;font-size:0.9375rem;text-align:right;background-color:rgb(255,255,255);border-color:rgb(0,185,229);color:rgb(0,185,229)">9628964022<div style="border-color:rgb(0,185,229)"></div></span>
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<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px;border-color:rgb(49,49,49)">
<div style="border-color:rgb(49,49,49)"><img style="max-width:100%;border-color:rgb(49,49,49)"></div>My name is ashraf omar</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px;border-color:rgb(49,49,49)">Attached to this email the photo for boxers packs..</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px;border-color:rgb(49,49,49)">Waiting for your action</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px;border-color:rgb(49,49,49)">Thanks<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTgxODgxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DKFBDoH2Wcg0y0Ep4V2hQH8vmPAzhNP5I46WdVkHPr0" style="width:850px;max-width:100%"></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1995358