Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 13:02:06 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Thanks for ur concern, it's appreciated, but u can ask the for the clr options.. But it's ok<br><br>Sent from my Huawei phone</div>
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<div>From: Lifestyle &lt;[email-masked]&gt;<br>Date: Tue, Jan 19, 2021, 11:44 AM<br>To: [email-masked]<br>Subject: Re: [#1999349] - Re: Sorry, we had to cancel part of your order.<br>
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<div dir="ltr">Hi Mona,<br><br>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">This order is not cancelled, during quality check we found out that Marina Galanti Bowler Bag with Jute Gussets was not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them.  </div>
<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled and you received a notification regarding the same items.</div>
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<div>Our delivery partner will call you before delivering these items.</div>
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<div>Hope this helps and have a great evening! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">1999349:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1999349