Subject: New Reply Received - Order not processed and deducted
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 09:30:40 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Order not processed and deducted   Ticket comment <div>Hi there</div>
<div>I have contacted the bank and nothing was refunded to my account until today</div>
<div>Actually this is your company’s mistake and it is not my responsibility to send any private documents rather than what i sent before</div>
<div>Contact me asap and refund the amount </div>
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<div>Tasneem</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 11 Jan 2021, at 12:36 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Tasneem,<br><br>We regret the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that refunded amount takes 2-15 days to get credited in your bank account.</div>
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<div dir="ltr">Kindly check with your bank once and if you believe you have not received it send us your bank statement from 22nd Dec, 2020 till 8th Jan, 2021.</div>
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<div dir="ltr">Once again accept, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1773797