Subject: RE: Refund not received in bank 9615119912
From: Mohd Imran <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Mon, 18 Jan 2021 08:44:37 +0000

Hi Shakeeb,

RRN # 033300522698

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, January 17, 2021 12:21 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Refund not received in bank 9615119912

External email sender, please take precaution.
Hi Team,

Can we please get the RRN for the below refund as the customer is claiming that he did not receive the amount.

Regards
Shakeeb

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 12, 2021 12:37:22 PM
Subject: Refund not received in bank 9615119912

Hi Team,

PFA

Order Date: Nov 18, 2020
Order ID: 9615119912
RMA: 1000235542

Returned at the store.

The refund AED 41.60 had been processed on 27th Nov, 2020, however the customer has not received it in his bank account.

Kindly check and process the refund.

Regards,
Juhi

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