Subject: Re: Refund not received in bank 9615119912
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 17 Jan 2021 01:20:45 -0700 (MST)

Hi Team, 

Can we please get the RRN for the below refund as the customer is claiming that he did not receive the amount. 

Regards 
Shakeeb 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, January 12, 2021 12:37:22 PM 
Subject: Refund not received in bank 9615119912 

Hi Team, 

PFA 

Order Date: Nov 18, 2020 
Order ID: 9615119912 
RMA: 1000235542 

Returned at the store. 

The refund AED 41.60 had been processed on 27th Nov, 2020, however the customer has not received it in his bank account. 

Kindly check and process the refund. 

Regards, 
Juhi