Subject: RE: Refund Pending 6248197846
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ArishLaila <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Sat, 16 Jan 2021 17:49:19 +0000

Refunded as goodwill.

Please resolve the ticket.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, January 16, 2021 8:29 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; JUHI GOEL <[email-masked]>
Subject: Re: Refund Pending 6248197846

External email sender, please take precaution.
Hi Team,

Please assist in getting an update on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 2, 2021 11:47:06 AM
Subject: Re: Refund Pending 6248197846

Hi Team,

Please check and assist regarding the following concern.
Please note that child ticket has been raised 1938017 3 days ago but we did not get any reply on that.

Regards
Shakeeb

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 1, 2021 4:28:55 PM
Subject: Refund Pending 6248197846

Hi Team,

Order Date : Nov 27, 2020
Order No. 6248197846
RMA: 1000255095
Tracking Id : 46389295374
Return items IDs : 162181705 - 161817063

Customer has returned the items of 3 different items under the same 46389295374 tracking Id. However the refund is still pending.

Kindly check and advise.

Regards,
Juhi

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