Subject: RE: Need urgent refund 9615366257
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Con Loc <[email-masked]>, Eugene Ocoy <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Deepak Damodaran <[email-masked]>, Rasal Rana <[email-masked]>, JUHI GOEL <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 16 Jan 2021 17:30:41 +0000

@Apoorv Joshi<mailto:[email-masked]>

Raised to tech INC0955923

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, January 16, 2021 7:30 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Con Loc <[email-masked]>; Eugene Ocoy <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Deepak Damodaran <[email-masked]>; Rasal Rana <[email-masked]>; JUHI GOEL <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Need urgent refund 9615366257

External email sender, please take precaution.
Hi Team,

Please assist to get the following RMA processed: 1000211951, RMA status is reached warehouse. As per child ticket #1915104 RMA process is done by Eugene, but on hybris RMA is still not processed.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "con loc" <[email-masked]<mailto:[email-masked]>>, "Eugene ocoy" <[email-masked]<mailto:[email-masked]>>, "deepak damodaran" <[email-masked]<mailto:[email-masked]>>, "Rasal Rana" <[email-masked]<mailto:[email-masked]>>
Cc: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "ARUNJAY RAJ" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 14, 2021 5:50:49 PM
Subject: Need urgent refund 9615366257

Hi Team,

Kindly assist us to process the below RMA as it is pending since long time.

Regards,
Fauzan

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 8 January, 2021 11:17:03
Subject: Refunded Needed 9615366257

Hi Team,

Child Ticket: 1915104
Order Number : 9615366257
AWB: 46043904465
Order Date: Nov 18, 2020
RMA : 1000211951

The customer returned an item on 23rd Nov, 2020. The item is showing reached warehouse but still not refunded.

Kindly check and do the needful.

Regards,
Juhi

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com