Subject: Re: order not delivered 9621021999
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: vaibhav ohri <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, anwar panery <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Sat, 16 Jan 2021 09:04:42 -0700 (MST)

Hi Team, 

Please assist on the below to get the POD as the case is pending since Dec 2020 and the customer has already denied receiving this order. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "vaibhav ohri" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Ashish Karini" <[email-masked]>, "anwar panery" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "KISHAN SINGH" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, December 20, 2020 3:14:47 PM 
Subject: Re: order not delivered 9621021999 

Hi Team, 

Please provide us POD for the below shipment as customer is complaining he did not receive the order. 

Thank you for your help. 

Regards 
Shakeeb 

From: "kishan singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, December 17, 2020 7:24:04 PM 
Subject: order not delivered 9621021999 

Hi Team, 

Problem Statement: Order Not Delivered 
​ 
Order Date : 08-Dec-2020 
Order ID: 9621021999 
Tracking ID: FP120920000389 
Assistance Required: Need Proof of delivery 
Issue Description: Customer is complaining about this order that he did not receive the order by the courier team end and in hybris it is updated as delivered. Hence we request to you kindly check and provide the proof of delivery of this order on priority basis. 
​ 
Regards 
Krishan