Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 05:23:20 +0000

Hi Juhi Goel,  
  The following message composed by you on ticket 1988180 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Please take a look at ticket #1988180       Hi Team,   ​  Problem statement: Order not shipped   Order No. 6215365323 Order Date: 12th Aug, 2020  Tracking id: 621536532322999991  The customer placed the order on 12th august, 2020 as click and collect however it is still showing ready to be shipped.   ​   Kindly check and refund the customer as soon as possible.     Thanks for your help!     Regards,  Juhi