Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jan 2021 10:52:41 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>Thank you so much </div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 14 Jan 2021, at 12:53 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Dina,</div></div>
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<div>Thank you for your patience!</div>
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<div dir="ltr">We apologise for the inconveninece caused to you.</div>
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<div dir="ltr">We would like to inform you that the collection of your item has been done and it's in transit to the warehouse. Once it will reach to the warehouse after the quality check your refund will be initiated to the My Credit section in your account.</div>
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<div dir="ltr">It will take to 5 - 15 days to reflect it in your account, Here's how long it will take:</div>
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<div dir="ltr">1. 3 - 5 business days to receive your returned items.</div>
<div>2. 2 business days to perform a quality check and issue a refund.</div>
<div>3. Your bank or card issuer may take an additional 2-15 business days to process the transaction.</div>
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<div>We really appreciate understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1939685