Subject: New Reply Received - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 13:03:04 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Dear Support Team, </div>
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Then Please advise whether I should collect it then ask for return or not collect it at all then it will be automatically cancelled as you mentioned below. </div>
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Regards, </div>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Noor</div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
050 569 2442</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, January 12, 2021 12:57 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1978271] - Click &amp; Collect
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<div dir="ltr">Hi Noor,<br>
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<div dir="ltr">Thank you for contacting us.<br>
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We would like to inform you once an order is placed it can not be cancelled.</div>
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<div dir="ltr">As per the status, the order will be soon in store for collection and will be available for collection for 14 days from the confirmation email received to collect.<br>
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The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.<br>
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If you require any further assistance, please feel free to write back to us.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1978271