Subject: Missing item 7425148190
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: JUHI GOEL <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 12 Jan 2021 00:12:44 -0700 (MST)

Hi Team, 

With reference to the order # 7425148190 
Item ID: 160814453 - - Juniors 18-Piece Floor Mat 

Customer has ordered two quantities of the item (160814453 - - Juniors 18-Piece Floor Mat) however he received only one quantity. Under the consignment details we can see that all items has been shipped/Delivered from our side. 

Kindly check and assist. 

Regards, 
Fauzan 

From: "JUHI GOEL" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, January 11, 2021 7:01:10 PM 
Subject: Missing item 7425148190 

Hi Team, 

Child Ticket : 1961484 
Order No. 7425148190 
Order Date : Dec 29, 2020 

The customer has ordered two quantities of 160814453 - - Juniors 18-Piece Floor Mat BHD 18.90, however he received only one quantity. 

Kindly check and process the refund. 

Regards, 
Juhi