Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 12:17:06 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Hi,</div>
<div id="yMail_cursorElementTracker_1610367365603"><br></div>
<div id="yMail_cursorElementTracker_1610367365810">Yesterday the branch called me. I already received my items. Than you for your assistance.<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Mon, Jan 11, 2021 at 12:47 PM, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9279658812"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Arlene,<br><br>Thank you for your response.</div>
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<div dir="ltr">We request you provide the bank statement of the deduction because without the transaction id of the debited amount we will not be able to help you further.</div>
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<div dir="ltr">We look forward to hear from you.<br>
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<div dir="ltr">Your friends,<br>​The Support Team<br>
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<div class="yiv9279658812freshdesk_quote">
                          <blockquote class="yiv9279658812freshdesk_quote">
                            On
                            Fri, 8 Jan at  9:28 PM
                            <span class="yiv9279658812separator">,  Arlene &lt;[email-masked]&gt;  wrote:
                            <div class="yiv9279658812yahoo-compose-assist-image-card yiv9279658812ymail-android-inline-img-container yiv9279658812ymail-card">
<img id="yiv9279658812ymail_attachmentId57f0d631-fcd5-4d9a-b9e4-ebb6a74bd03f" class="yiv9279658812inline-image-global yiv9279658812inlined-image-cid-57f0d631-fcd5-4d9a-b9e4-ebb6a74bd03f" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MTYwMTY2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ynPx5WFFrv4VTCtHcl6opcFrjrhFlR4B2piIWnzefDY" style="width:100%;max-width:800px"><br>
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<br>Thank you so much for trying to retrieve my order. It was ordered at 3:46AM. Here is the screen shot of the bank sms deduction. <br><br><div id="yiv9279658812ymail_android_signature"><a id="yiv9279658812ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="yiv9279658812freshdesk_quote"><blockquote class="yiv9279658812freshdesk_quote">
<div>On Fri, Jan 8, 2021 at 1:33 PM, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv9279658812"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Arlene,<br><br>Thank you for your response.</div>
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<div dir="ltr">We request you to kindly provide us the transaction id or your bank statement for the deduction of the amount so that we can further assist you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We look forward to hear from you soon.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">​The Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964996