Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 08:10:18 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Return requested for one item but not collected yet , still in process in application
 I received this message on 27/11/2020
(Return for Floral Print Maxi A-line Dress...   of order 9615288471 is confirmed. Our courier partner will get in touch with you & pick up your return in 7-10 days.)
I tried to reach customer service but could not 
Plz help me to figure out what should i do To solve this issue
Thanks in advance 

iOS Version: 14.2
App Version: 9.2.8 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1975578