Subject: Ticket Assigned - Order not processed and deducted
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 04:33:48 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order not processed and deducted  Hi there centerpoint i made an order today and tried two times to pay. The payments were not successful but the amount was deducted
 from my account twice so i am asking for a refund as soon as possible 
These are snapshots from the bank and the email I received 

Tasneem Al Tabtabae

Sent from my iPhone
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1773797