Subject: New Reply Received - Need to exchange
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 12:41:17 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Need to exchange   Ticket comment <br><br><div dir="ltr">Sent from my iPhone</div>
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<br>Begin forwarded message:<br><br>
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<div>From: Heena Yasmeen &lt;[email-masked]&gt;<br><b>Date:</b> 9 January 2021 at 1:30:36 AM GMT+3<br><b>To:</b> Max &lt;[email-masked]&gt;<br><b>Subject:</b> <b>Re: Case Resolved</b><br><br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MTgyNTEyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fhY5ai3g3EUp3DlijrT3IMHFaXbZ_b9xy5Wmp6tjPa4"><br>Hello Max, <div><br></div>
<div>What does case resolve means? I didn’t receive my amount. Can you plz update me about the refund. Thanks<br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 8 Jan 2021, at 3:04 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Heena Yasmeen,<br><br>How would rate our services?<br><br>
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<div>Your friends,</div>
<div>The Max Support Team</div>
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          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#e6efdd">
            <a href="https://helpae.maxfashion.com/support/custom_surveys/78f510124f4b7dd200127d2b939731d8/extremely_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Extremely satisfied</a>
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          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fdfae2">
            <a href="https://helpae.maxfashion.com/support/custom_surveys/78f510124f4b7dd200127d2b939731d8/neutral/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Neither satisfied nor dissatisfied</a>
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          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fce3e0">
            <a href="https://helpae.maxfashion.com/support/custom_surveys/78f510124f4b7dd200127d2b939731d8/extremely_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Extremely dissatisfied</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1951854