Subject: New Reply Received - REFUND ISSUE, NOT RECEIVE!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 07:58:24 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  REFUND ISSUE, NOT RECEIVE!  Ticket comment <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div>----- Forwarded message -----</div> <div><b></b></div>
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<div>From: "cj tadaya" &lt;[email-masked]&gt; </div>
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<b>To:</b> "Centrepoint" &lt;[email-masked]&gt;</div> <div style='display:"none"'>
<b>Cc:</b> </div> <div>
<b>Sent:</b> Fri, 8 Jan 2021 at 8:16 pm</div> <div>
<b>Subject:</b> Re: [#1963314] - REFUND ISSUE, NOT RECEIVE!</div>   <div id="yiv9403789987"><div><div id="yiv9403789987"><div id="yiv9403789987yMail_cursorElementTracker_1610122288959">Hi there!<div id="yiv9403789987yMail_cursorElementTracker_1610120200877"><br></div>
<div id="yiv9403789987yMail_cursorElementTracker_1610120201619">I called the bank and the agent said there was no refund money was credited to my account. Attached is my SOA Nov 1 to 31 2020 and copy of my transactions from dec 1 to present.</div>
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<br><br><br><br><br><br><br><br><br><br><div id="yiv9403789987ymail_android_signature"><a rel="noreferrer" id="yiv9403789987ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv9403789987yqt4526995604" id="yiv9403789987yqt51668"><div class="yiv9403789987yqt1024058605" id="yiv9403789987yqt07533"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Thu, 7 Jan 2021 at 1:50 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv9403789987"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Catherine,<br><br>Thank you for your patience.<br><br>We would like to inform you that we have process the refund on 27 Nov, 2020 under the transaction id 169999990031830504.<br><br>The amount you paid online has been refunded back to your original payment method.</div>
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<div dir="ltr">However if you feel that you have not received the refund kindly share your bank statement from 27th Nov 2020 to 13 Dec, 2020.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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