Subject: New Reply Received - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 19:39:01 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">Hi, why was I not chased or informed about it? It's disappointing that service is unreliable. It's been since last year April/May 2019 and no refund given. What is the cause of this?<div dir="auto"><br></div>
<div dir="auto">How long will it take now?</div>
<div dir="auto"><br></div>
<div dir="auto">Can someone call me on 35075260 or give me number for calling in.</div>
<div dir="auto"><br></div>
<div dir="auto">Shabnam </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 1 Jan 2021, 16:01 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shabnam,<br><br>We regret the inconvenience it has caused.</div>
<div><br></div>
<div dir="ltr">We are trying our best to process refund for the items from order number 7673981910 that you returned but due to some technical issues it is taking longer than usual.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Kindly allow us some more time so that we can sort this out.</div>
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<div dir="ltr">Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1895906