Subject: Ticket Assigned - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 02:40:47 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions I’ve a credit voucher  from  max CC Ajman  issued  mid October ‘20 valid 6 months. A after a month i’ve noticed that the ink on that the voucher  is fading off  so i captured a photo. when that bill become  just a white paper by all ink fade off , i’ve misplaced it or lost it .
now max Ajman Cc is  not ready to accept the photo of that  credit voucher they want the faded real voucher.

do you think what your staff has done correct and I should loose my money https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1954362