Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 04:08:09 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi Good Day, I am still waiting for the courier who will pick up the item here from my location. It’s been 3-5 days already. Hoping for a fast action. Thanks<br><br>
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<div>On Jan 2, 2021, at 3:08 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Jayson,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We are truly sorry to hear that you wish to exchange the items due to a sizing issue however, we do not have an exchange option available online at this time.</div>
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<div dir="ltr">As we can see here you have already raised a return request for Solid Bomber Jacket with Long Sleeves and Pocket Detail on 31st Dec, 2020 from order number 6259160560.</div>
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<div dir="ltr">Our courier team will contact you within 3-5 working days to pickup the returned item.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1946315