Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 07:59:05 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div>Dear Valued Customer </div>
<div>Shipment is successfully delivered to warehouse </div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="color: rgb(90, 89, 90); font-size: 12pt">Kindly note that this request has been closed automatically by our system </span></div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="color: rgb(90, 89, 90); font-size: 12pt">For any other requests &amp; inquiries please make sure to change the subject of the E-mail, and remove the case reference to open a new ticket in our system to be able to look into your new requests or inquiries.</span></div>
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<font></font><br> <br> <span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span> <br> <br>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/31/2020 4:06:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked];[email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#1933027] - Re: We’ve received your return request.  [CaseReference:CAI/1220/52976]</span>
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</font><div><span style="font-size: 12pt">Dear Valued Customer </span></div>
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<span style="font-size: 12pt">Shipment will be out for delivery to
warehouse under HAWB </span><span style='font-family: "Verdana",sans-serif; font-size: 7.5pt'>43829320312</span>
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</font><br> <br> <span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span> <br> <br><div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) currentColor currentColor; padding: 3pt 0in 0in; border-image: none"><div class="MsoNormal">
<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/29/2020 7:27:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked];[email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#1933027] - Re: We’ve received your return request.  [CaseReference:CAI/1220/52976]</span>
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<br><div>Dear Valued Customer </div>
<div>Greetings </div>
<div>We are checking the shipment and will update you shortly <br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/29/2020 2:18:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked];[email-masked]<br><b>Subject:</b> RE: Fwd: [#1933027] - Re: We’ve received your return request.</span>
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External email: avoid to open links or attachments unless sender is known and content is relevant..</div>
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<div dir="ltr">Please take a look at ticket <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1933027&amp;data=04%7C01%7Callcaiconsumercs%40aramex.com%7C0cf3efb6c2b94f2a2c6708d8abf3db48%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637448411144181040%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=uArSYiGsHeg8h%2BHOP9uecsVbcmAg%2BMOu3VCNfptMPc0%3D&amp;reserved=0" rel="noreferrer">
#1933027</a> </div>
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<div dir="ltr">Hi Team,<br>
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Problem Statement: Late ​delivery to warehouse</div>
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Order Date : Dec 15, 2020<br>
Order ID: 2000696640<br>
Tracking ID: 43828011006<br>
Assistance Required: Need urgent delivery to the warehouse.<br>
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Issue Description: Customer raised a return request on 17th Dec, 2020 and the items were collected from her on 19th Dec, 2020. But the item still not delivered to the warehouse.<br>
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Please deliver the item on priority so that we can process the refund.<br>
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Regards,<br>
Juhi</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1933027