Subject: New Reply Received - Re: You haven't collected order number 9623735140
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 06:01:30 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: You haven't collected order number 9623735140  Ticket comment <div dir="ltr">dear shoemart support team<div><br></div>
<div>kindly note for this return i did not receive a refund yet. it's more than a week now.</div>
<div>kindly please acknowledge<br><div>
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<div>On Tue, Dec 29, 2020 at 3:10 PM Shoemart &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Saheer,<br><br>
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<div dir="ltr">We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>You are a valued customer to us. Please accept our sincere apologies for the same.</div>
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<div dir="ltr">Your friends,<br>The Support Team<br><br><br>
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<div><font color="#cccccc"><strong>Best Regards,</strong></font></div>
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<div><font color="#073763"><strong>Ahamed saheer l احمد ساهر</strong></font></div>
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<div><strong><font color="#666666">M : +971 54 4640542</font></strong></div>
<div><strong><font color="#666666">E  : <u><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></u></font></strong></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1919839